Empowering Excellence in Hospitality

Our Service to You

Welcome to JTD Coaching!

We specialize in providing expert coaching services tailored specifically for hotels, bars, and restaurants. Our mission is to empower hospitality businesses to thrive in today's competitive market by enhancing their operations, service quality, and overall guest experience.

Our Services include and are not limited to:

Operational Excellence

We conduct thorough assessments of your current operational processes and systems.
Tailored recommendations and strategies to optimize efficiency and streamline workflows.
Training and support for staff members to ensure seamless implementation of new procedures.

Prices start at: 895.00

Hospitality Training & Development

Comprehensive training programs customized to the unique needs of your establishment.
Focus areas include customer service excellence, upselling techniques, conflict resolution, and more.
Ongoing coaching and support to foster a culture of continuous improvement and employee development.

Prices start at: 395.00

Menu & Beverage Consulting

Menu engineering to maximize profitability and appeal to your target demographic.
Beverage program development, including crafting signature cocktails and selecting wines to complement your cuisine.
Assistance with inventory management and supplier relations to optimize costs and quality.

Prices start at: 495.00

Guest Experience Enhancement

Analysis of customer feedback and satisfaction metrics to identify areas for improvement.
Strategies to create memorable guest experiences and build customer loyalty.
Implementation of innovative technologies and tools to enhance the overall guest journey.

Prices start at: 295.00

Marketing & Social Media

Brand positioning and messaging to effectively communicate your unique value proposition.
Digital marketing strategies to increase visibility, attract new customers, and engage with your audience.
Social media management and content creation to showcase your offerings and connect with your community.

Prices start at: 295.00

Event Management

We're specialists in running events at a high standard for large quantities of guests.

If you're looking for something unique to offer your guests at your establishment, we can setup continuous Cocktail Masterclasses as a super-engaging, fun and profitable way to interact with your clientele.

Hosted by an experienced and qualified Mixologist, tailored hand-crafted cocktails unique to your venue.

Prices start at: 245.00

Your Coach

Josh Downie

I am passionate about empowering individuals within the hospitality industry to reach their full potential and excel in their careers. With over a decade of experience working in various roles within the hospitality sector, I understand the intricacies and challenges that professionals face on a daily basis.

My journey began as a frontline employee, where I honed my skills in customer service, leadership, and operations management. Through hard work and dedication, I quickly progressed into management positions, where I learned valuable lessons about team building, strategic planning, and business development.

Driven by my desire to help others succeed, I transitioned into coaching and consulting and event management, leveraging my hands-on experience to provide practical guidance and support to individuals and businesses alike. Whether it's developing effective communication strategies, optimizing workflow processes, or enhancing customer experiences, I am committed to equipping my clients with the tools and knowledge they need to thrive in the competitive hospitality industry.

Through personalized coaching sessions, workshops, and seminars, I work closely with my clients to identify their goals and tailor solutions that align with their unique needs and aspirations. My approach is rooted in empathy, collaboration, and results-driven methodologies, ensuring that each individual I work with feels empowered to overcome challenges and achieve lasting success.

As a hospitality business coach, I am dedicated to fostering a culture of continuous learning and growth within the industry, inspiring others to unlock their full potential and make a meaningful impact in their professional lives. Whether you're a seasoned executive looking to refine your leadership skills or a budding entrepreneur navigating the complexities of starting your own business, I am here to support you every step of the way. Together, we can turn your aspirations into achievements and elevate the standard of excellence in the world of hospitality.

A phone call away...

To get in touch with Josh directly you can call 07725801679 to discuss our services in more detail.

Alternatively you can leave a Whatsapp message or use our Enquiry Form on the 'Contact Us' page.

Our Promise

We guarantee fast and discrete handling of all your business tasks. We take pride in our services and will always do our best to deliver value for money.

Although, if you feel dissatisfied with your service from us and don't feel as if we have made any improvements to yourself as a professional or to your establishment, we offer a 100% money-back guarantee.

Drop us an email within 30 days of your purchase to explain why we didn't meet your expectations and we'll process your refund.